There were 8 people who arrived at around the same, 740 a.m. because the instructions were to arrive 15 minutes before appointment. Several of the people went to the door at 745 to go in but the door was locked and no one came to the door. This happened every 5 minutes until 8 a.m. At the same time I am calling, and got no answer, a lady walked up to the door, which was still locked, and banged on the glass. A guy finally came to door to say they will open in 15 minutes. WHAT!!!