I am at odds here because the staff here seem friendly and nice, but the whole environment is just such a mess. My experience was terrible and I am sure someone will experience the same. My exam was at 9 AM, I showed promptly at 8:50 AM and waited until 9:10 before I could actually have my photo taken and start the process. This is not anyone's fault. Due to the testing nature, I am not surprised that they have to go through the security and explain the regulations one person at a time. I simply wanted to share this with you so you could plan accordingly if you take your test at this center. Again, the staff were polite and nothing they did stood out to me as unprofessional. My only biggest complaint is the building and sound infrastructure. I lucked out and was assigned a computer station right next to the front door where folks would be coming in and out. Without going into any detail, I was very distracted from my peripherals, and the sound-proof earmuffs were not sound-proof at all! I heard every mouse click, every door swing, and the regulations that the staff repeated over and over to other candidates. Furthermore, there was a construction outside the building and I could literally feel the vibration of the floor and the buzzing of the jackhammer. Sadly to say, this wasn't my first time taking my exam, but it was by far the most distracting one. So although the staff were not at fault whatsoever, be warned unless you get the station at the very end, chances are you'll find reasons to be distracted.